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Newquay Town Council

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Support Officer/Projects Administrator

Newquay, Cornwall, United Kingdom
Full Time (Standard Hours)

Are you highly organised, detail-oriented, and passionate about supporting democratic processes? We are looking for a Support Officer/Projects Administrator to join our team and play a vital role in ensuring the smooth running of the Council!

About the Role

As a Support Officer/Projects Administrator, you will provide dedicated administrative and clerical support to the Council projects. You'll be responsible for preparing agendas taking minutes, managing meeting logistics, and ensuring accurate documentation of Council decisions. This is a key role that supports transparency, governance and public engagement. 

Key Responsibilities

Committee and Governance Administration 

  • Understanding of formal committee processes, including the preparation of agendas, report collation, minute taking and publication of decisions. Ability to follow statutory deadlines and procedural requirements. 
  • Strong knowledge of the Local Government Act 1972, Standing Orders, statutory notice periods and lawful meeting conduct. 

Organisation and Time Management 

  • Exceptional organisational skills, with the ability to manage multiple priorities, respond to tight deadlines, and maintain accurate records across a range of committee and governance activities. 

Communication and Professionalism 

  • Excellent written and verbal communication skills, able to draft professional reports, minutes and correspondence. 
  • Confident in communicating with Councillors, staff and external partners in a professional and impartial manner. 

Document Management 

  • Skilled in formatting, proofreading, document retention and version contract across a range of file types and platforms.

Attention to Detail and Accuracy 

  • Demonstrates a high level of accuracy in written work, records and date management, ensuring the integrity of Council documentation. 

IT and Digital Competence 

  • Proficient in the use of Microsoft Office (Outlook, Word, Excel, PowerPoint) and document management systems. 
  • Capable of producing well-formatted reports and using digital platforms for agenda management and meeting support

Interpersonal Skills and Teamwork 

  • Demonstrates tact, diplomacy and discretion when handling confidential or sensitive information.

Adaptability and Flexibility 

  • Able to adapt to changing demands, including evening work to support Council meetings, and other Council events as required. 

What We're Looking For

Essential:

  • Strong understanding of committee procedures and governance 
  • Excellent written and verbal communication skills 
  • Exceptional organisation skills and attention to detail
  • Proficiency in Microsoft Office and digital document management 
  • GCSE's in English and Maths (grade C/4 or above)
  • A Levels or an equivalent level 3 qualification 

Desirable: 

  • CilCA qualification of willingness to work towards it.
  • Experience in a Town or Parish Council setting
  • ILM Level 3 or above
  • Full UK driving licence

Benefits:

  • Competitive Salary.
  • Cycle to Work and Techschemes: Get discounts off Bicycles, Bicycle accessories, Tech, Gadgets and much more!
  • 25 Days Annual Leave in addition to Public and Bank Holidays. This rises to 28 Days Annual Leave after 5 years service. Continuous service does apply and previous service within a Local Authority will count.
  • Opportunity to make a positive impact in a thriving coastal community.
  • Enrolled into the Nest Pension Scheme with enhancements 

Join us in shaping a bright future for Newquay and its residents. Your experience can make a significant contribution to our community's success. Apply today and be a part of our journey!

The closing date for applications is Thursday 2nd April. 

Please note that depending on the number of applicants received, this role may close earlier than the deadline. 

Apply For This Job

To apply for this position, please fill in the information below.

Personal Details

Current or most recent appointment

Employment History - Covering the last 7 Years

Please give details of all jobs held starting with your current or most recent Employer - If not all boxes are required please enter N/A

Additional Space for Employment History:

Supporting Statement

Do you hold a full and current Driving License? *
Do you have the use of a car or other form of transport? *
Are you a current or past serving member of the Armed forces and wish the panel to factor this into the recruitment process as per the Town Council’s Armed Forces Covenant? *
Are you related to or closely acquainted with any member or employee of Newquay Town Council? *

Please indicate 2 referees who can provide references

One of whom should be your present employer (or last employer if unemployed). Your agreement may also be sought to contact previous employers if necessary. Please do not use relatives.

Can this person be contacted prior to interview? *
Can this person be contacted prior to interview? *
Are there any restrictions to your residence in the UK which might affect your right to take up employment in the UK? *
If you are successful in your application, would you require a work permit prior to taking up employment? *

The information that you provide on this form and that obtained from other relevant sources will be used to process your application for employment. The personal information that you give us will also be used in a confidential manner to help us monitor our recruitment process. If you succeed in your application and take up employment with us, the information will be used in the administration of your employment with us and to provide you with information about us or third party via your payslip. We may also use the information if there is a complaint or legal challenge relevant to this recruitment process. We may check the information collected, with third parties or with other information held by us. We may also use or pass to certain third parties information to prevent or detect crime, to protect public funds, or in other ways permitted by law. We will keep unsuccessful applications and associated papers for up to 6 months post interviews at which time we will shred and/or delete the information contained within this application as well as any other associated information we have collected unless we have been asked to co-operate with relevant authorities who may be undertaking an investigation/process under their statutory powers. We may share details within this application with HMRC, South West Councils (our advisors), our Accountant and internal or external auditors. However, such sharing will be done in the strictest of confidence and we will write to you before doing so. Please refer to our privacy notice for more information in relation to how we process data, who our Data Protection Officer is as well as key contacts and your rights. The privacy notice can be found on our website www.newquay.gov.uk or through contacting the Town Clerk’s Office and requesting a copy to be sent to you in relation to the processing of employment paperwork. By signing the application form you agree to the processing of sensitive personal data, (as described above), in accordance with our registration with the Information Commissioners and under relevant regulations such as the General Data Protection Regulations.

Declaration

I declare that to the best of my knowledge all the information contained within the forms and any additional material supplied is correct and accurate. I fully understand that the withholding of relevant information or any false or misleading statement could result in the withdrawal of an offer of employment or in dismissal. I also hereby give consent as potential employee to keep my details on record for up to 6 months if I am unsuccessful, or 30 years after leaving the Councils employ if I am successful. I understand this will be for the purposes of employment regulations, HMRC, National Insurance and Pension. I understand I have the option to view my data. If you e-mail your application form or are completing the online form, we will ask you to sign this form at a later date. *

Please upload your CV before submitting your application and also any Supporting Statement if you have not completed this section of the form. Please feel free to upload any documentation for this role you may hold, such as a copy of your Driving License if relevant to the vacancy. CANVASSING EITHER DIRECTLY OR INDIRECTLY WILL BE A DISQUALIFICATION.

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